Privacy Policy

1. DATA CONTROLLER

The data controller for the personal data collected on this website is:

Owner: FRILAP ECOM SLU
Tax Identification Number (NIF): ESB21996111
Address: C/ Gran Vía Juan Carlos I, 65, 2º A, 26005, Logroño (La Rioja), Spain.
Email: contact@frilap.com

2. DATA COLLECTED, PURPOSE, LAWFUL BASIS, AND RETENTION

Data collected: We only collect the identification and contact data that you voluntarily provide to us (for example: name, email, and the content of your message).
Purpose: We process your data exclusively to respond to inquiries, doubts, or requests received through our contact email or forms.
Lawful Basis: The legal basis for this processing is the express consent you grant us by sending your inquiry.
Retention: We will keep your data only until your request is resolved and, subsequently, for the legally required periods to address potential liabilities (generally a maximum of 5 years).

3. DATA RECIPIENTS

Your data will not be sold, rented, or transferred to third parties, except under legal obligation. In order to keep the website and email operational, only our web hosting and email service providers will have access to them, and they strictly comply with current data protection regulations.

4. SECURITY MEASURES

FRILAP ECOM SLU has implemented the necessary technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, and unauthorized processing and/or access, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed.

5. USER RIGHTS

As a user, you have the right to obtain confirmation as to whether we are processing your data. Furthermore, you may exercise the following rights:

Access your personal data.
Request the rectification of inaccurate data.
Request the erasure (deletion) of your data when they are no longer necessary.
Request the restriction of or object to the processing of your data.
Request the portability of your data.

To exercise these rights, simply send an email to contact@frilap.com indicating "Data Protection" in the subject line and attaching a copy of your ID card or equivalent document to verify your identity.

Finally, we inform you that you have the right to lodge a complaint with the competent supervisory authority, in this case, the Spanish Data Protection Agency (AEPD), especially if you have not obtained satisfaction in the exercise of your rights.

Cookies Policy

In compliance with the provisions of Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), as well as the General Data Protection Regulation (GDPR), FRILAP ECOM SLU informs you about the use of cookies on its website.

1. WHAT ARE COOKIES?

Cookies are small text files that the websites you visit place on your computer, smartphone, or any other device. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies do not damage your computer and do not contain viruses. They are fundamental tools for the provision of numerous information society services.

2. TYPES OF COOKIES

According to the entity that manages them:

First-party cookies: These are those sent to your device from our own servers or domains.
Third-party cookies: These are sent to your device from a computer or domain that is not managed by us, but by another collaborating entity (e.g., Google, Shopify, or Meta).

According to the length of time they remain active:

Session cookies: Designed to collect and store data while the user accesses a web page. They disappear when the browser is closed.
Persistent cookies: The data remains stored in the terminal and can be accessed and processed for a period defined by the entity responsible for the cookie.

According to their purpose:

Technical or strictly necessary cookies: These allow navigation through the website and the use of its different options (e.g., controlling traffic, identifying the session, accessing restricted parts, remembering elements of an order, or using security elements). User consent is not required for these cookies.
Preference or personalization cookies: These allow information to be remembered so that you can access the service with certain characteristics (e.g., language or region).
Analysis or measurement cookies: These allow the monitoring and analysis of the behavior of users on the websites. The information collected is used in measuring web activity in order to introduce improvements.
Behavioral advertising cookies: These store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

3. COOKIES USED ON THIS WEBSITE

On this website, we are committed to maximum user privacy. Therefore, we inform you that this website DOES NOT use third-party analytical, advertising, or tracking cookies.

We solely use our own technical and session cookies, generated by our web hosting provider (Hostinger), which are strictly necessary for the proper basic functioning of the site, server security, and smooth browsing.

Given that these cookies are strictly necessary for the operability of the website, their use is exempt from the obligation to obtain the informed consent of users, in accordance with Article 22.2 of the LSSI-CE.

4. HOW TO MANAGE, REVOKE, OR DELETE COOKIES?

You can allow, block, or delete the cookies installed on your device at any time through the cookie configuration panel enabled on this website.

Additionally, you can do so by configuring your web browser options. Below, we provide the links to the instructions for the most common browsers:

Please note that if you accept third-party cookies, you must delete them from the browser options or from the system offered by the third party itself.

5. UPDATE OF THE COOKIE POLICY

We may update the Cookie Policy of our Website based on legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency. Therefore, we recommend that you review this policy every time you access our Website in order to be adequately informed about how and why we use cookies.

Legal Notice